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Awards Hotels


It is not often that one hotel wins 4 awards in the space of a month, however Accra City Hotel
has set a standard not seen before and is delighted to be recognized and celebrated.

The Haute Grandeur Global Hotel Awards is a prestigious globally trusted Awards initiative
building its reputation as the world’s leading awards initiative by rewarding outstanding hotel
experiences. The annual Awards Gala Ceremony where winners are revealed, is not only the
most dazzling event of the year on the hotel industry calendar, it also highlights the values of
leadership, hard work, dedication, ambition and success. “For the hotel industry winning a
Haute Grandeur Global Hotel Award is more than an Award it provides the public with a
golden stamp of guaranteed hospitality.” said Founder and Managing Director of Haute
Grandeur, Mrs. Marinique de Wet.

Accra City Hotel, one of Ghana’s foremost hotel, has continued its tradition for
hospitality excellence by winning two prestigious Haute Grandeur Global Hotel Awards
for “Best City Hotel” in Ghana and “Best General Manager” in Ghana. The Fihankra
Restaurant of the Hotel won two famous Haute Grandeur Global Restaurant Awards for
“Best Hotel Restaurant” in Ghana and “Best Head Chef” in Ghana.

“We are delighted and very proud that Accra City Hotel has been recognised for the
gracious hospitality and services by winning these prestigious awards,” said Roman
Krabel, General Manager of the Hotel. “I would like to thank our dynamic Executive
Director Mr. Emmanuel Adu-Sarkodee, and all my Colleagues of Accra City Hotel for
their excellent work in achieving this success. These awards really reflect our company-
wide commitment to achieving service excellence and always going the extra mile to
deliver exceptional guest experiences wherever we set foot. Joining the Hall of Fame of
Haute Grandeur winners is an honour!”

Winners are those hotels that set themselves apart through excellence on all levels,
discerning between hospitality and service – offering inspiring guest experiences that are
incomparable and truly memorable, Association with Haute Grandeur guarantees
recognition, credibility and influence. The Awards are regarded as the highest accolade in
the hotel industry – a promise of quality, a distinct symbol of excellence. The Awards are
based on a one-of-a-kind concept, considered without equal because of its method; unbiased
results are guaranteed through quality feedback from guests, rather than quantity of votes by
a panel of judges or general public. The Haute Grandeur brand is building its reputation as
the world’s leading Awards system.

“Everyone here at Accra City Hotel is honoured to have won these incredible awards and for
us, what makes this accolade more special is the independent and unbiased way the prizes
are bestowed.” said Yaw K Mamphey, Sales & Marketing Manager of Accra City Hotel. “This
trusted Awards system reflects our commitment to excellence and recognizes the talent and
ambassadors who work with unwavering dedication.”

Since the rebranding from Novotel to Accra City Hotel in January 2016, the hotel has been
showered with awards, praising the expert and innovative nature of the hotel’s team and the
unrivalled hospitality and service that the hotel offers. Accra City Hotel redefines the gold
standard of hotels in Ghana. It takes hospitality to a level not seen before, offering an
extraordinary service in the heart of one of the world’s most exotic cities.


Source: Accra City Hotel

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